Point of Care

EHR - Care Coordination & Workflow Efficiency (EPIC for senior living)

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When: 2016 - 2018

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Platform: Mobile Native (iOS, Android) + Web

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Team: VP of Product, 2 PMs, 2 Designers

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Role: UI/UX, User Testing, Analytics, Prototyping

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Tools: Sketch, Invision, Abstract, Framer, Origami Studio, Jira, Confluence, Heap Analytics

The Caremerge Point of Care app gives clinical and non-clinical users in LTPAC and senior living settings the flexibility to document resident health and wellness information in real time, without requiring access to a desktop computer.

Background

As one of two designers in a small early-stage startup, I juggled many tasks. I worked on this app over a period of two years. I was originally onboarded by another designer and after working with them for a couple of months, I took over as Lead Designer for all platforms.

Noteable Achievements & Highlights

⭐️-Spearheaded Heap Analytics setup & integration into production for web & iOS. Then collaborated with PMs and taught them how to use funnels for measuring the metrics they wanted. This led to many product insights and drop-off points that used to be a mystery.

⭐️-Created Design Ops system with Abstract and onboarded project managers which led to faster, more iterative design reviews.

⭐️-Created and maintained iOS style guide / design system.

⭐️-Led the design of porting to Android operating system via Material Design guidelines.

⭐️-Participated in monthly on sites to senior living communities where I worked hands-on with CNAs to improve features and troubleshoot any issues they were having.

⭐️-Created sketch plugin to fill designs with accurate data like medications and various senior living medical terms & codes.

⭐️-Worked very close with engineers to ensure the designs that were shipped were heavily QA'd to original design specs.

Selected Designs